1-800-726-5939 inquiry@fcafire.com

Greg Harwell, CPCU AIM

Operations Manager



Greg Harwell, CPCU, AIM, AIC, ARM, AIS, API, CSP, CSMP, 3PRM, is an accomplished claims leader, who was, also a Claims Training Manager for CSAA Insurance  Additionally, he was the former AIC instructor for in person and online courses with The Institutes.

Mr. Harwell joined Fire Cause Analysis (FCA) to assist, direct and manage the company’s internal and external client support and other operational teams at FCA. His primary responsibility includes driving corporate operational and technical activities to deliver FCA’s highest level of professional, effective, and thorough services to our clients.  

Mr. Harwell brings over forty years of insurance industry knowledge and experience to FCA. He was a key partner in the establishment of AAA University at CSAA overseeing training design, delivery, and effectiveness for the claims department. Mr. Harwell has held a variety of roles at CSAA covering most aspects of property and casualty claims, handling and supervision, including large loss and complex litigation. He has helped oversee the implementation of the CA DOI regulations in the early 1990s and was a key project manager for CSAA’s Business Process Redesign. Outside of the claims organization, Mr. Harwell represented CSAA, it’s policyholders and members as a Lobbyist in both California and Nevada state legislature and regulatory agencies. Additionally, he has spent 6 years in Strategic Sourcing managing and sourcing contracts and vendor services, earning several industry designations in that field of work.

Mr. Harwell is also a member of the Sacramento CPCU Chapter and a  Puppy Raising Club Leader for Guide Dogs for the Blind.